Effective Date: April 1, 2025

Last Updated: July 1, 2025

1. Introduction

Welcome to Oligarch Lifestyle! We are a fashion and clothing company operating in India, providing our products and services through our website located at Oligarch Lifestyle. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

We are deeply committed to protecting your privacy and handling your personal information responsibly, transparently, and securely. We aim to comply with all applicable data protection laws, including the European Union's General Data Protection Regulation (GDPR), the Digital Personal Data Protection Act in India (DPDP Act), and other relevant global privacy laws.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.   

 

2. Information We Collect

In the course of operating our business and providing our services, we may collect various types of personal information from you. The categories of personal data we may collect include:

• Identity and Contact Data: Your name, email address, billing address, shipping address, phone number, and other contact details.

• Payment Information: Details required to process payments, such as credit card numbers, bank account details, and other payment method information. Please note that we do not store full payment card details on our servers; they are processed securely by third-party payment gateways.

• Profile Data: Information related to your account and preferences, such as your username and password, clothing sizes, purchase history, wishlist items, feedback, and other preferences you choose to provide.

• Technical Data: Information collected automatically when you access our website, including your Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology on the devices you use.   
  
  

• Usage Data: Information about how you interact with our website, products, and services, such as pages viewed, products searched for, duration of visits, and navigation paths.

• Location Data: General location information derived from your IP address or device settings (if location services are enabled).

3. How We Collect Information

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your Identity, Contact, Payment, and Profile Data by filling in forms or corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
  • Place an order and complete the checkout process.
  • Create an account on our website.
  • Contact us via our contact forms, email, or phone.
  • Subscribe to our newsletter or marketing communications.
  • Provide preferences or instructions through order notes or your account settings.
  • Interact with website features such as the shopping cart or wishlist.
     
  
  

• Automated Technologies or Interactions: As you interact with our website, we automatically collect Technical Data, Usage Data, and Location Data. This is primarily done through the use of cookies, server logs, and other similar technologies.   
  
  

• Third Parties: We may receive personal data about you from various third parties and public sources, such as analytics providers (e.g., Google Analytics), advertising networks (e.g., Facebook Pixel), payment and delivery service providers, and other business partners.   
  
  

4. How We Use Your Information

We use your personal information for various legitimate business purposes, including:

• To Provide and Manage Our Services: To process, confirm, and fulfill your orders, manage payments, arrange for shipping and delivery, and handle returns and exchanges.

• To Manage Your Account: If you create an account, we use your data to manage your account, maintain your purchase history, and facilitate future orders.

• To Communicate With You: To send you order confirmations, shipping updates, respond to your inquiries, and provide customer support.

• For Marketing Purposes: To send you newsletters, promotional offers, and updates about our products and services, but only where you have subscribed to receive such communications or where we otherwise have a legal basis to do so. You can opt out of marketing communications at any time.

• To Personalize Your Experience: To understand your preferences, purchase history, and browsing behaviour to personalize your shopping experience, recommend products, and display content that may be of interest to you.

• For Business Operations and Analytics: To analyze sales trends, customer demographics, website usage patterns, and product popularity to improve our products, services, website functionality, and overall business performance.

• For Security and Fraud Prevention: To monitor our website for security threats, prevent fraudulent transactions, and protect our rights, property, and the safety of our users.

• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests, including tax and accounting requirements.

5. Legal Basis for Processing

We rely on the following legal bases to process your data:

• Performance of a Contract: Processing is necessary for the performance of a contract with you (e.g., processing and delivering your order) or to take steps at your request before entering into such a contract (e.g., responding to your pre-sale inquiries).

• Legal Obligation: Processing is necessary for compliance with a legal obligation that we are subject to (e.g., retaining transaction records for tax and accounting purposes).

• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override these interests. Our legitimate interests include improving our services, understanding customer behaviour, ensuring website security, preventing fraud, and managing our business effectively.   
  
  

• Consent: We will obtain your explicit consent to process your data for specific purposes, such as sending you direct marketing communications (newsletters). You have the right to withdraw your consent at any time.

6. Sharing and Disclosing Your Information

We may share your personal information with the following categories of third parties for the purposes described in this Privacy Policy:  

 

• Service Providers: We share data with third-party vendors and service providers who perform services on our behalf, such as payment processors, shipping carriers, IT service providers, data analytics providers, marketing platforms, and customer support providers. These third parties are authorized to use your personal information only as necessary to provide these services to us.   
  
  

• Payment Gateways: Necessary payment and identity verification information is shared with payment processing companies to complete transactions and prevent fraud.

• Shipping Carriers: Your name and shipping address are shared with shipping and logistics companies to deliver your orders.

• Analytics and Advertising Partners: Technical Data, Usage Data, and Location Data may be shared with analytics providers (like Google Analytics) and advertising networks (like Facebook Pixel) to help us analyze website usage and support our marketing efforts. As per our implementation, we primarily share non-directly identifiable information with these partners, focused on website activity metrics.

• Law Enforcement and Legal Authorities: We may disclose your personal information if required by law, court order, or governmental regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.   
  
  

• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your personal information may be transferred to the successor entity.   
  
  

We require all third parties to respect the security of your data and to treat it in accordance with the law and our instructions.   

 

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.   

 

Generally, we will retain your personal information as long as you have an active account with us or as needed to provide you with our services.

If you request the deletion of your account, we will delete your associated communication data within one business day. We will retain certain core customer information (such as Identity and Contact Data linked to transactions) until the end of the financial year following your deletion request to comply with tax, accounting, and other legal obligations.

After this period, we may retain certain transaction-related data in an anonymized or aggregated form for long-term business records, analysis, and reporting, where this information can no longer be used to directly identify you. We may also retain data for longer periods if required by law or to resolve disputes.

8. Your Rights

Under applicable data protection laws, including GDPR and the DPDP Act, you may have certain rights regarding your personal information. These rights may include:

• The Right to Access: To request a copy of the personal data we hold about you.

• The Right to Rectification: To request correction of inaccurate or incomplete personal data we hold about you.

• The Right to Erasure ("Right to be Forgotten"): To request the deletion of your data under certain conditions.

• The Right to Restrict Processing: To request that we restrict the processing of your data under certain circumstances.   
  
  

• The Right to Object to Processing: To object to our processing of your data, particularly where the basis is legitimate interests or direct marketing.

• The Right to Data Portability: To request a copy of your data in a structured, commonly used, machine-readable format and to transmit it to another controller, where technically feasible and based on certain legal bases.

• The Right to Withdraw Consent: Where our processing is based on your consent, to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.   
  
  

• The Right to Lodge a Complaint: To complain with the competent data protection supervisory authority in your jurisdiction.

To exercise any of these rights, please contact us using the contact details provided in the "Contact Us" section below. We may need to verify your identity before responding to your request. We will respond to all legitimate requests within the timeframes required by applicable law.   

 

9. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, disclosure, alteration, or destruction. These measures include:   

 

• Secure Infrastructure: Utilizing a secure e-commerce platform (Shopify) with built-in security features.

• Encryption: Implementing encryption for data transmission (e.g., SSL) and considering encryption for data at rest where appropriate.

• Access Controls: Limiting access to your personal information to authorized employees, agents, and contractors on a need-to-know basis, subject to confidentiality obligations.

• Regular Audits: Conducting regular security audits and assessments to identify and address potential vulnerabilities.   
  
  

While we take reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your personal information.   

 

10. International Data Transfers

Your personal information may be transferred to and stored in countries outside of India and the European Union, where our service providers, affiliates, and partners are located or have operations. This includes transfers to:

• Canada: Data is transferred to our e-commerce platform provider, Shopify, located in Canada. Canada is considered by the European Commission to provide an adequate level of data protection for transfers from the EU.   
  
  

• United States: Analytics data (such as IP addresses and website activity) may be shared with providers like Google Analytics and Facebook Pixel in the United States. The United States is not considered by the European Commission to provide an adequate level of data protection.

• Other Western Countries: Data necessary for shipping and delivery may be shared with shipping carriers located in various countries, which may include countries inside or outside the EU.

When transferring personal data outside the EU or India to countries not deemed to provide an adequate level of protection, we implement appropriate safeguards, such as:

• Entering into Standard Contractual Clauses (SCCs) approved by the European Commission with the recipient of the data.

• Relying on other lawful mechanisms permitted by applicable data protection laws (including the DPDP Act when its cross-border transfer provisions are fully enacted) to ensure your data is protected to a standard equivalent to that required in your jurisdiction.

By using our website and services, you understand that your information may be transferred to these countries in accordance with this Privacy Policy.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and web beacons) on our website to collect and use personal information about you, including to understand usage patterns and support marketing activities.   

 

• Cookies: Small text files placed on your device when you visit our website.

• Purposes: We use cookies for various purposes, including:
  • Strictly Necessary Cookies: Essential for the website to function correctly (e.g., enabling the shopping cart, secure login). These cannot be disabled.   
    
    
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.   
    
    
  • Marketing/Advertising Cookies: Used to track visitors across websites to display relevant advertisements and measure the effectiveness of advertising campaigns.

• Your Choices: We inform first-time visitors about our use of cookies via a banner or pop-up. You have the option to accept all cookies, decline non-essential cookies, or manage your preferences through our cookie consent tool. You can also adjust your browser settings to refuse cookies, though this may affect your ability to use certain parts of our website.   
  
  

12. Children's Privacy

Our website and services are not directed at and are not intended for individuals under the age of 16. We do not knowingly collect personal data directly from children under 16 without obtaining parental or guardian consent.

If you are a parent or guardian and believe your child under 16 has provided personal data to us directly without your consent, please contact us using the details in the "Contact Us" section. We will take steps to investigate and, if necessary, delete that information from our records.

If a purchase or account is created for or on behalf of a minor, the parent or guardian must provide their details and ensure any data provided regarding the child is done with appropriate consent and authority.

13. Links to Other Websites

Our website may contain links to third-party websites, plug-ins, and applications that are not operated by us. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or practices. We encourage you to read the privacy policy of every website you visit after leaving our site.   

 

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top. If required by applicable data protection laws, we will obtain your consent to any significant changes. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.   

 

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, or if you wish to exercise your data protection rights, please contact us:

• Via our Contact Form: Available on our website at https://www.oligarch.world/pages/contact

• Via Email: social@oligarchlife.com. This email address will be monitored for privacy inquiries.

• Via Phone/WhatsApp: +91 98183 88456 -  primarily for existing customers/loyalty members, for privacy inquiries, please use email or contact form.

We are committed to working with you to obtain a fair resolution of any complaint or concern regarding your privacy. You also have the right to complain to the competent data protection supervisory authority in your jurisdiction.